Privacy Policy

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Prana Business Consulting (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

  1. What Personal Information We Collect

The types of personal information we collect may include:

  • Your name
  • Email address
  • Phone number
  • Postal address
  • Payment details (processed securely through third-party payment processors)
  • Information relating to your use of our coaching services and courses
  • Any other information you provide to us directly or indirectly through the Site or our communications
  1. How We Collect Personal Information

We may collect your personal information when you:

  • Purchase coaching sessions or courses
  • Subscribe to our mailing list or newsletter
  • Contact us through email or online forms
  • Participate in surveys, feedback, or promotions
  • Interact with our website (including through cookies and analytics)
  1. Why We Collect Your Personal Information

We collect and use your personal information to:

  • Provide and deliver our coaching sessions and courses
  • Process your orders and payments
  • Communicate with you about your bookings, purchases, or enquiries
  • Send you newsletters, updates, and marketing material (you can opt out at any time)
  • Improve our website, services, and customer experience
  • Comply with our legal obligations
  1. Disclosure of Personal Information

We may share your personal information:

  • With trusted third-party service providers (such as payment processors, IT providers, and email marketing platforms) who help us deliver our services.
  • When required by law or to comply with legal obligations.
  • To protect our rights, property, or safety and that of our users or others.

We will not sell or rent your personal information to third parties.

  1. Cookies and Analytics

Our website may use cookies and similar technologies to collect data about your device and how you use our Site. This helps us improve our Site and tailor your experience. You can manage cookies through your browser settings.

  1. Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, we cannot guarantee absolute security.

  1. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or out of date. To do so, please contact us using the details below.

  1. Overseas Disclosure

Some of our third-party providers may store or process personal information overseas. Where we disclose your information to overseas recipients, we will take reasonable steps to ensure your information is handled in accordance with the Privacy Act 1988 (Cth).

  1. Marketing Communications

You may opt out of receiving marketing emails from us by following the unsubscribe instructions in our emails or by contacting us directly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date.

  1. Contact Us

For any questions, requests, or complaints about your privacy, please contact us at:

Prana Business Consulting (Pty) Ltd
📧 hello@jainitakhatri.com
🏠 9 Apsley Crescent, Parkinson, Brisbane, Queensland 4115

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.